Assistant Store Manager

Assistant Store Manager

Did you know that Mounds Pet Food warehouse is a small, independently owned pet food and pet supply retailer? We have 5 locally owned stores: 4 stores in Dane county and 1 store in Rock county. Legendary Customer Engagement is our thing: At Mounds, customer interactions are positive and memorable purchasing experiences that develop into long-term relationships based on comfort and trust. As an Assistant Store Manager, you will partner with the Store Manager to inspire your Mounds Team AND make the world a better place, one pet at a time.

We Provide:

  • $22.00 per hour + Raises and Bonuses
  • Paid Training, including Forklift Certification
  • Paid time off including some holidays: Mounds is closed New Year’s Day, Easter, Thanksgiving Day, and Christmas Day
  • Employee Discount
  • Career Advancement
  • Health, Dental, Life, Short-term, and Long-term Disability Insurance and two Retirement Plans
  • People who love pets as much as you!

We Require:

  • 2 or more years of retail store management experience/key holder experience
  • Availability to work retail hours which includes days, evenings, weekends and some holidays: All Mounds locations close at 4 pm on New Year’s Eve, Christmas Eve, Memorial Day, July 4th, and Labor Day.
  • Ability to work independently and as part of a team
  • Ability to lift 50 lbs. frequently to shoulder height and reach above eye level
  • Ability to stoop, kneel, crouch and climb ladders
  • Computer skills or experience in point-of-sale systems

Assistant Store Managers work 40 hours per week in the physical store Monday through Friday 8:00am – 8:30pm, Saturdays 8:30am – 6:30pm, and Sundays 9:30am – 5:30pm. While occasional overtime is required, we remain committed to limiting the amount of overtime hours logged by employees to those that are absolutely necessary to promote a healthy work-life balance.

A Typical Day on the Job Includes:

  • Managing the day-to-day operations of the store
  • Completing store opening and closing procedures multiple times per week, including weekends
  • Hiring, training, motivating, and coaching employees for success
  • Supervising employees, delegating tasks, evaluating employee performance, and scheduling
  • Keeping the store stocked, organized, clean and attractive to customers
  • Resolving conflicts or complaints from customers and employees
  • Maintaining knowledge of products available in the store
  • Ordering inventory, stocking sales floor, scanning items into the digital inventory system, and merchandising
  • Other duties as assigned by the Store Manager

We ensure Assistant Store Managers are in a position to succeed by providing training, feedback, and the opportunity to advance personal and professional goals. All Assistant Store Managers are eligible for annual raises and bonuses!