Mounds Return Policy
- All returns, refunds, and exchanges require a receipt no older than 90 days.
- Wearables must be returned in salable condition with a receipt no later than 7 days from purchase.
- Food products must be in the original package with a UPC.
- Special-order items and clearance items can not be returned.
- To process your return, we will ask for your name, mailing address, and telephone number. Mounds is committed to keeping your personal information confidential.
- All free bags redeemed via Astro Loyalty cannot be returned, they can only be exchanged for same size/brand. Any price differences to be paid by the customer.
- Returns, including online orders, must be done in-store.
Thank you for shopping at Mounds Pet Food Warehouse, where your patronage helps support local animal shelters and rescue groups.